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Warranty & Return

Elecforest is committed to providing high-quality products.If you experience any issue with your order,
please contact us within 60 days of receiving your shipment and we will work with you to find a solution as quickly as possible.


 
Resolutions We Offer

Depending on the nature of the issue, we will offer one of the following:

     ·    Replacement of the defective item in your next shipment
     ·    Partial or full refund, based on the situation
     ·    Credit toward a future order


 
Warranty Exclusions

Please note that warranty does not apply in the following cases:

     ·    The product has been misused, neglected, or damaged due to improper handling
     ·    The product has been soldered, modified, or altered in any way
     ·    The product has been exposed to static discharge or unsuitable operating conditions
     ·    The issue was caused by an accident or external factors beyond our control


 
Still Not Sure?

If you are unsure whether your situation is covered, please contact us and we will assess it on a case-by-case basis.
We always aim to be fair and find a practical solution for our customers.

 

※  Contact us at sales@elecforest.com within 60 days of receiving your order.